TIGEMI

Service & contact

Find product support, instructions and information about Tigemi in one place.

A question? We are here to help.

Ask about your order, using your blender or a return. Have your payment confirmation ready when contacting us.

First check your bank and receipt. If money was deducted or the payment is still pending, do not pay again; contact Tigemi. If payment was cancelled or failed, with no charge or pending payment, you can return to your cart and try again.

No email? Check your spam folder too. Have the order date, amount and email address used at checkout ready when you call.

Call Tigemi · +31626926999

How can we help?

Where is my order?

Have your payment confirmation and order date ready when you contact us so we can find your purchase.

Read delivery information

I would like to return an item

You have a 14-day cooling-off period after delivery. Contact Tigemi to register your return and receive shipping instructions. You can also use the withdrawal statement.

Open the withdrawal statement

My blender is not working properly

Check the charging, blending and care guidance first. Stop using the product if it is damaged, leaking or excessively hot, and contact us.

Get product support

Which payment methods can I use?

At checkout, Stripe shows the payment methods available for your country.

Go to checkout

Where does Tigemi deliver?

We deliver to the Netherlands, Belgium, Luxembourg, France and Germany. Select your country at checkout.

Shipping and returns

How do I clean the blender?

See the cleaning steps in the use and care guide. Keep the electrical base dry and follow the instructions supplied with your appliance.